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Return & Refund Policy

At Live And Fresh LLC, we want you to be completely satisfied with your purchase. If for any reason you are not, our return policy makes it simple and fair.

📍 Company Name: LIVE AND FRESH LLC
📍 Address: 2008 EAGLE DR, WEST PALM BEACH, FL 33409
📍 Email: LiveandFresh@hotmail.com
📍 Phone: +1 8571270534

⏳ 30-Day Return Policy

You have 30 days after receiving your item to request a return.

To be eligible:

  • The item must be in the same condition as received.

  • Unworn or unused, with tags, and in its original packaging.

  • A receipt or proof of purchase is required.

📦 How to Start a Return

To begin your return, please contact us at LiveandFresh@hotmail.com.

Once your return is accepted, we’ll provide you with:

  • A return shipping label.

  • Instructions on how and where to send your package.

⚠️ Items sent back without prior approval will not be accepted.

🛠️ Damages and Issues

Please inspect your order upon arrival and contact us immediately if your item is:

  • Defective

  • Damaged

  • Incorrect

We will quickly evaluate the issue and make it right.

🚫 Exceptions / Non-Returnable Items

We cannot accept returns on:

  • Perishable goods (food, flowers, plants)

  • Custom or personalized products

  • Personal care goods (beauty items)

  • Hazardous materials, flammable liquids, or gases

❌ Sale items and gift cards are also non-returnable.

🔄 Exchanges

The fastest way to get the product you want is to return the unwanted item. Once the return is accepted, you can make a new purchase separately.

🇪🇺 EU 14-Day Cooling-Off Period

If your order is shipped to the European Union, you have the right to cancel or return your order within 14 days for any reason.

The item must still be in original condition, unworn, unused, with tags, and in its original packaging. Proof of purchase is required.

💳 Refunds

Once your return is received and inspected, we will notify you whether the refund is approved.

  • If approved, you’ll be automatically refunded to your original payment method within 10 business days.

  • Please note that it may take additional time for your bank or card company to process and post the refund.

If more than 15 business days have passed since approval, please contact us at LiveandFresh@hotmail.com.

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